PRIVACY & POLICY

Welcome to TECHTREASURE DATADETECTORS WEB SOLUTIONS PRIVATE LIMITED. We value your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, software, applications, cloud services, AI solutions, and other IT services.

What does this Privacy Statement cover?

This Privacy Statement applies to any personal data we may process about you that we might get from third parties or collect directly from you when you interact with us, such as when you:

Visit our public-facing TECHTREASURE branded websites and other online services, including social media pages;
Send or receive communications from or to us, including but not limited to emails, phone calls or texts;
Use our products and services (for example, as an employee of one of our customers who provided you with access to our products or services) to the extent that we are acting as a controller of your personal data. You should be aware that processing of personal data is required for receiving certain products or services;
Access downloadable applications from mobile devices in accordance with their respective privacy statements.
Participate in activities such as events, webinars, training, campaigns, surveys or contests by showing interest, inquiring, registering, attending, or participating;
Visit our offices
Access, use, or download content from us (newsletters, whitepapers, reports etc).

What personal data do We process?

For the purposes of this Statement, ‘Personal Data’ means any information about you from which you can be identified, whether derived from that information on its own or when combined with other information, that we or another party may hold about you.

Types of data: Depending on the nature of your interaction with us, this information may include business contact details (such as name, title, company, email address or telephone number), the content of your communication, information about how you use our website(e.g. pages visited, links clicked) and our products or services, your feedback, interests in our products and services, information you provide via forms, surveys or customer support and any publicly available information relevant from a business-to-business perspective. In addition, this may also include information about your computer and about your visits to and usage of this site, such as your Internet Protocol (IP) address, your computer’s operating system, browser type and device identifier, and information collected via cookies.

This may also include collecting personal data about you from a third party who is authorized to act on your behalf or from third party services that you use to interact with our services. We may also collect your personal data from other sources such as public databases, joint marketing partners, and social media platforms, to the extent permitted by applicable laws.

Why do We process your personal data?

Providing, developing, and improving our products, websites and services and assessing and improving user experience
To prevent fraud or criminal activity and to safeguard the security of our interest including our websites and services
Identifying and assessing customer interest and opportunities
Providing reference materials (whitepapers, vision documents etc.) and managing corporate event registration and attendance
To the extent permitted by applicable laws and regulations, conducting marketing activities, including sending or displaying product and services-related materials, managing user and event registrations
Recording phone and/or video calls and chats for training, quality assurance and administrative purposes
Registering office visitors
To provide and deliver our products and services, including managing our licenses, registrations, subscriptions, user access, capacity, billing/payments, support, purchases, etc.
To provide you with requested materials, information, when you interact with us, answer your queries
Managing contests or promotions
Managing billing and payments
Managing the relationship established with you

How long do We retain your personal data?

We retain your personal data for as long as it is necessary to fulfil the purposes listed above, or to meet our legal and contractual obligations. After expiration of the retention period, your personal data will be deleted. If we are unable to completely delete the personal data from our systems, we will ensure that there are appropriate measures in place to secure the information and protect it from further use.

How do we safeguard your personal data?

We use a range of security measures to protect your personal data from unauthorized or unlawful access, loss, disclosure, or alteration, including technical, organizational, and physical measures. We have sufficient controls, policies, procedures, and guidance in line with industry best practices and information security standards such as ISO27001 etc. to ensure the security of personal data is maintained at all stages of its lifecycle.

Still, no system can be guaranteed to be 100% secure. If you have questions about the security of your personal information, or if you have reason to believe that the personal information that we hold about you is no longer secure, please contact us immediately as described in this Privacy Statement.